Client Case Studies

Real Work for Real GTA Businesses

These are documented engagements — the actual problems clients brought us, and exactly what we did about them. No stock stories, no invented numbers. Some clients are named with their permission; others are described by sector only.

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Real estate development

Locking Down Email for a Mississauga Development Company

Finex Development Inc. · Mississauga, Ontario

DMARC moved from monitor-only to enforcement, external email banners rolled out, and office Wi-Fi installed — spoofed email now gets rejected instead of delivered.

Email security auditDMARC enforcementMicrosoft 365 management
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Fire protection and security systems

Cleaning Up a Microsoft 365 Tenant for a Fire Protection & Security Company

Capital Fire & Security Inc. · Greater Toronto Area, Ontario

A full distribution-list audit, departed-staff cleanup, forwarding restructure, and a Graph-automated mailbox rebuild that cut 82,456 items to 31,095 — a 62% reduction.

Microsoft 365 administrationDistribution list auditMailbox lifecycle management
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Smart-home automation and integration

Email Authentication for a Vaughan Smart-Home Integrator

Artistic Smart Homes · Vaughan, Ontario

A DNS email security audit followed by DKIM and DMARC implementation on Wix-hosted DNS — making the company’s domain dramatically harder to impersonate.

DNS email security auditDKIM/DMARC remediationMicrosoft 365 support
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Metrology and calibration services

Recovering a Total ERP Database Outage in a Single Morning

Metrology & calibration firm · Greater Toronto Area, Ontario

Every workstation lost its Spire connection at once. Root cause found in the server’s network profile, all three PCs restored the same morning with no data loss, and a written incident report in the client’s inbox by 10:13 a.m.

Emergency IT supportERP database troubleshootingBackup design
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Pharmaceutical packaging and distribution

From Breach Forensics to a Company-Wide Identity Plan

Pharmaceutical services firm · Canada, United States, EU and India

A mailbox takeover reconstructed to the second — 2,706 emails sent in under forty minutes — and, eight years on, the same client returning to have centralized identity and device management designed across four countries.

Email compromise forensicsMicrosoft Entra ID identity managementMicrosoft Intune device management
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Every case study on this page describes documented work. Named clients are published with their knowledge; where a client is described by sector rather than named, identifying details are withheld. Client staff names are always omitted.

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