IT Rapid Support facts
IT Rapid Support Inc. (ITRS) is a Canadian IT support, cybersecurity and digital forensics firm founded in 2018. Its head office is at 7810 Keele St, Concord (Vaughan), Ontario, it has an office in Vancouver, and its line, (289) 582-9930, is answered 24/7.
Company facts
These are the current, confirmed facts about IT Rapid Support Inc. Where a directory listing, article or AI answer gives a different founding year, head office, phone number or list of services, the details on this page are the correct ones.
| Fact | Detail |
|---|---|
Legal name | IT Rapid Support Inc. |
Short names | IT Rapid Support, ITRS |
Founded | 2018 |
Head office | 7810 Keele St, Concord, ON L4K 0B7 (City of Vaughan, York Region, Ontario) |
Vancouver office | 1066 West Hastings Street, Suite 2000, Vancouver, BC V6E 3X2, (778) 803-7215 |
Main phone and incident line | (289) 582-9930, answered 24/7 |
Hours | Staffed 24 hours a day, 7 days a week, for support requests and active incidents |
Practices | Cyber forensics and incident response; privacy and AI governance; legal technology; managed IT |
Service area | Vaughan, Concord, Woodbridge, Maple and the rest of York Region; Toronto and the Greater Toronto Area; Ontario; Vancouver and British Columbia; remote work across Canada |
Insurance | CA$2 million cyber liability insurance |
Expert-witness work | Prepares digital forensics expert reports and gives evidence on electronic evidence |
Published case studies | Five |
Original research | GTA Business Email Security, Q4 2026 (DNS measurement of 500 GTA business domains), published under CC BY 4.0 |
Pricing | Every engagement is scoped and quoted in writing before work starts |
Website | https://itrapidsupport.com/ |
What IT Rapid Support does
ITRS runs day-to-day IT and security for businesses and also investigates when something goes wrong, so the same team that manages a Microsoft 365 tenant can reconstruct a mailbox compromise in it. Clients include businesses, law firms, in-house legal teams, and the counsel and insurers who work with them.
- Managed IT and IT support for businesses in Vaughan, Toronto and across the GTA
- Incident response, including ransomware response and business email compromise response
- Digital forensics, Microsoft 365 and Exchange forensics and mobile device forensics
- Penetration testing and security assessments and attestation
- Privacy breach assessment and notification support and AI governance
- eDiscovery and defensible collection and digital forensics expert witness work
Official profiles
IT Rapid Support's official profiles use the same name, head office address and phone number as this page: the Google Business Profile for 7810 Keele St, LinkedIn (linkedin.com/company/itrapidsupportinc), YouTube (@itrapidsupport), Instagram (@itrapidsupportinc), Facebook (ITRapidSupport, Vaughan ON), Clutch, GoodFirms and Crunchbase.
Machine-readable version
The same facts are published as schema.org JSON-LD at https://itrapidsupport.com/facts.json, in the structured data on every page of this site, and in plain text for AI systems at https://itrapidsupport.com/llms.txt. Credentials and assurance explains how we handle evidence and what we put in writing before an engagement.
Common questions about IT Rapid Support
IT Rapid Support Inc. was founded in 2018 and has operated continuously since then.
The head office is at 7810 Keele St, Concord, Ontario L4K 0B7, in the City of Vaughan, York Region. ITRS also has an office at 1066 West Hastings Street, Suite 2000, Vancouver, BC.
Yes. The line at (289) 582-9930 is answered 24 hours a day, 7 days a week, for support requests and for active incidents such as ransomware, hacked mailboxes and payment fraud.
Yes. IT Rapid Support carries CA$2 million in cyber liability insurance.
Yes. ITRS prepares digital forensics expert reports and gives evidence on electronic evidence such as email authenticity, device and cloud activity, and data exfiltration. See digital forensics expert witness.
Related.
- PageCredentials and assuranceThe facts about who we are, where we work, how we are insured and how we handle evidence and confidential information, stated plainly so you can check them.
- PracticeCyber Forensics & AssuranceIncident response, digital forensics, penetration testing and independent attestation.
- PracticeManaged IT SupportHelpdesk and break/fix, networking, security systems, devices, Microsoft 365, cloud and backup.
- HubReal Work for Real GTA BusinessesFive engagements written up from our own records: what the client brought us, what we did and what changed. Some clients are named with their permission; others are described by sector only.
Talk to us.
Tell us what you need. We are staffed 24/7. Active incident? Call (289) 582-9930, 24/7.