Accessibility Statement
IT Rapid Support is committed to ensuring digital accessibility for people of all abilities.
Introduction
IT Rapid Support is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Our Commitment
IT Rapid Support is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
This website strives to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user-friendly for everyone.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. IT Rapid Support's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Technologies Used
Our website relies on the following technologies, which all support accessibility:
- HTML5
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Assessment Methods
IT Rapid Support assesses the accessibility of our website in the following ways:
- Self-evaluation
- External evaluation
- User testing with assistive technologies
- Automated testing tools
Feedback Process
We welcome your feedback on the accessibility of the IT Rapid Support website. Please let us know if you encounter accessibility barriers on our website:
- Phone: +1-289-582-9930
- E-mail: accessibility@itrapidsupport.com
- Visitor address: 7810 Keele St, Vaughan, ON L4K4G7
- Contact form: Available on our Contact page
We try to respond to feedback within 5 business days.
Need accessibility assistance?
Our team is here to help with any accessibility requirements or questions you may have.